Services.

Reputation Risk Readiness

The Phronesis Reputation Risk Standard helps organisations navigate the uncertainty that follows a threat to reputation. We support clients with assessing their readiness, meeting the standard and running simulations to test this readiness. 

It is the first assessable and auditable, standards-based approach to managing reputation risk. It provides a comprehensive and clear framework that decisively mitigates reputation risk and builds a more resilient reputation over time. We support companies through:

  • Ensuring that Reputation Risk Management is integrated into all organisational activities.
  • Building a process to identify current and possible impactful situations to the organisation and its reputation.
  • Ensuring reputation management protocols and processes are responsive to changes in the context of the organisation.
  • Tracking and reporting to management and internal governance bodies, against an agreed risk tolerance.
  • Tailoring risk controls proportionate to the organisation, to be easily understood by stakeholders.

Issues Management

Effective issues preparedness and management requires a balance between the practical and the possible. Our proven approach ensures your organisation decisively faces into issues when they arise.

When a crisis strikes, our team can step off the bench. 

  • We are experienced at stepping into crisis situations, quickly establishing fit-for-purpose protocols and processes.
  • Our experience spans workplace issues, product recalls, regulatory actions, economic, health or market-based threats.
  • Our advice helps clients control their narrative, and constantly mitigate threats to best extent possible.

Corporate Affairs

Our full service offering provides clients with an off-the-shelf solution when they are looking to build out the  resourcing and expertise of their teams to effectively protect their reputation capital.

Our multi-disciplinary team can:

  • Deliver a completely integrated corporate affairs offering
  • Support with messaging research and narrative development
  • Internal communications
  • Media relations
  • Media training
  • Media and graphic services
  • Video and content production

M&A Support

 We have  extensive experience supporting clients in  private and public markets with M&A events, ensuring critical transactions are successful executed with the full support of all shareholders and stakeholders involved.

  •  We advise acquiring and target companies on their market positioning, media engagement strategies, and broader stakeholder communication initiatives
  • Support key milestones, identify and mitigate risks along the way, and drive engagement with different decision makers involved in completing a successful transaction.

How we work

Deep sector expertise

When you partner with Phronesis, you’re engaging with deep sector experts who know how to build and protect your reputation capital, maximise your moments that matter, and effectively tackle the unique challenges faced by your organisation.

Best of both worlds

We can embed seasoned professionals into your business, putting a sector expert into your leadership team or existing comms unit with the support of our broader team. We know how critical it is to be seamless, which is why we work with clients as a true partner, not a service provider.

Off the bench

We’re ready to step in at a moment’s notice to deal with your challenges that emerge without warning. That’s the advantage of using a multidisciplinary team that’s embedded, experienced, and nimble.

Pay for what you use

Phronesis puts flexibility and transparency first. This includes being able to work against annual budgets, so each month you only pay for what you use - and the results this work secures. We don’t use retainers. They don’t work for clients, because they prioritise an agencies interests.
We demonstrate value against every hour we work on a clients behalf.